Get in Touch
Have a question about a guide? Want to suggest a topic? Or just want to say hello?
Email Us
For general support, billing questions, or listing feedback. We reply within one business day and monitor this inbox 7 days a week.
Support: contact@hostwise.top
SMS (US): +1 (512) 555-0199 (9 AM – 7 PM CT)
Media & Partnerships
For interviews, sponsorships, or platform partnerships, reach out directly and we’ll coordinate a call within 2 business days.
media@hostwise.topPrivacy & Data
Submit takedown requests, data exports, or privacy concerns. We acknowledge requests within 48 hours as required by GDPR/CCPA.
privacy@hostwise.topMailing Address
HostWise HQ
600 Congress Ave, Suite 1400
Austin, TX 78701, USA
Please schedule deliveries in advance—our office runs lean and we want to make sure someone signs for your package.
Support Hours
- Monday – Friday: 8 AM – 8 PM CT
- Saturday: 9 AM – 3 PM CT
- Sunday: Emergency inbox monitoring only
Average first response: 42 minutes. Priority tickets for active guests jump to the front of the queue.
Service-Level Guarantees
- ✅ Active guest issues acknowledged in < 30 minutes.
- ✅ Privacy/data requests responded within 48 hours.
- ✅ Media inquiries scheduled within 2 business days.
- ✅ Escalation path shared in every confirmation email.
Self-Service Resources
Prefer to solve things yourself? Start here: