Contact HostWise
We Want to Hear From You (Really)
Most "Contact Us" pages are black holes. You send an email, and it disappears into the void.
That is not how we operate.
I (Alex) read every single email that comes through this site. Whether you are a new host with a burning question, a software founder wanting a review, or a reader who found a typo, I appreciate you reaching out.
However, because I manage 12 properties and run this site, I have to be efficient. Please read the guidelines below to ensure your message gets to the right place (and gets a fast response).
🛑 Before You Email: The "Fast Track" FAQ
90% of the emails I receive are answered in these articles. Check them first—it's faster than waiting for a reply!
Q: "Which pricing tool should I use?" A: If you have 1 property, start with PriceLabs. If you want hands-off, use Beyond. Read the full Pricing Tool Comparison.
Q: "How do I get more direct bookings?" A: You need a Channel Manager with a website builder. I recommend Hostaway.
Q: "Can you review my Airbnb listing?" A: I do not offer free listing audits. I do offer paid consulting (see below).
Q: "Do you accept guest posts?" A: Yes, but we are extremely picky. See the "Write for Us" section below.
Q: "How do I become a Superhost?" A: Check our comprehensive Superhost Guide with step-by-step requirements.
Q: "What's the best cleaning fee to charge?" A: Read our Cleaning Fee Guide with actual pricing data from our portfolio.
Q: "Do I need to pay taxes on Airbnb income?" A: Yes! Start with our Tax Guide for Airbnb Hosts (reviewed by a CPA).
📬 How to Reach Us
1. General Support & Reader Questions
- Email:
hello@hostwise.top - Response Time: 24-48 Hours.
- What to send: Feedback, topic suggestions, "Thank You" notes (we love those!), and specific questions not covered in the articles.
2. Software Reviews & Partnerships
- Email:
partnerships@hostwise.top - Who this is for: Founders, Marketing Managers, and PR Reps.
- Our Policy: We do NOT accept payment for positive reviews. We accept free access to tools for testing purposes. If your tool is great, we'll say so. If it's buggy, we'll say that too.
3. Media & Press
- Email:
press@hostwise.top - Who this is for: Journalists, Podcasters, Conference Organizers.
- Availability: Alex is available for interviews on:
- Short-Term Rental Market Trends
- The "Tech Stack" of Modern Hosting
- Revenue Management Strategies
4. Editorial & Corrections
- Email:
editorial@hostwise.top - Who this is for: Readers who found errors, outdated information, or broken links
- Our Promise: All corrections are made within 48 hours and documented at the top of the affected article
💼 Consulting Services
I offer limited 1-on-1 consulting for hosts who want to scale.
Who This Is For:
- You have 3+ properties and feel overwhelmed.
- You are stuck at <70% occupancy and don't know why.
- You want to build a "Direct Booking" machine to reduce Airbnb dependency.
Who This Is NOT For:
- "I'm thinking about buying my first property." (Read the blog first).
- "How do I change my password?" (Contact Airbnb support).
The Package:
- 90-Minute Deep Dive: Zoom call to audit your operations.
- Tech Stack Implementation: I will tell you exactly which software to buy and how to connect it.
- Revenue Audit: I will review your pricing strategy and find the "hidden money."
Cost: $499 (One-time fee).
To Apply: Email consulting@hostwise.top with the subject line "Consulting Application" and a link to your listings.
✍️ Write for HostWise (Guest Posts)
We accept guest contributions from experienced hosts and industry experts.
We Do NOT Accept:
- Generic "5 Tips for Hosting" articles written by AI.
- SEO spam links from mattress companies.
- Marketing fluff from software vendors.
What We Want:
- Case Studies: "How I increased revenue 30% by adding a hot tub."
- Data Deep Dives: "I analyzed 1,000 listings in Chicago—here is what I found."
- Tutorials: "How to automate your cleaner messages using Zapier."
Guidelines:
- Length: 1,500+ words.
- Tone: Professional, data-driven, no fluff.
- Images: Must include screenshots or real photos (no stock photos).
How to Pitch: Email editor@hostwise.top with 3 headline ideas and a link to your LinkedIn profile.
🌐 Join Our Community
Beyond reading our guides, here's how you can connect with fellow hosts:
Newsletter: Get our weekly digest of new articles, tool updates, and exclusive pricing strategies.
- Sign up at the bottom of any article page
- ~5,000 subscribers and growing
- We never share your email with third parties
Social Media: Follow us for quick tips and industry news:
- Twitter/X: @HostWiseTop
- LinkedIn: HostWise Official
- YouTube: HostWise (coming soon)
BiggerPockets Forum: Alex regularly contributes to the Short-Term Rental forum. Search for topics tagged "HostWise" to find our discussions.
📍 Mailing Address
If you want to send us a physical product to review (smart locks, noise monitors, welcome basket items), please email reviews@hostwise.top first to get our shipping address.
Note: Sending a product does not guarantee a review. We only review products that solve a real problem for hosts.
🔒 Privacy Promise
We hate spam more than you do. When you email us, your address is used only to reply to you. We will never sell your email to a "Guru" list or a software company.
Read our full Privacy Policy and Terms of Service.
⏱️ Response Time Expectations
To set proper expectations, here's our typical response timeline:
| Inquiry Type | Response Time | Priority |
|---|---|---|
| General Questions | 24-48 hours | Standard |
| Partnership Requests | 3-5 business days | Medium |
| Consulting Applications | 48-72 hours | High |
| Press/Media | Same day for deadlines | High |
| Error/Correction Reports | 24 hours | Urgent |
Response times may be longer during peak hosting seasons (May-August, December).
Still here? Stop reading and send that email. We're real people, and we'd love to help you build a better hosting business.
— Alex & The HostWise Team
🌍 Global Operations
While we are based in Austin, Texas, our team works remotely across three time zones. This allows us to monitor the hospitality industry 24/7.
Office Hours
- Mon-Fri: 9:00 AM - 6:00 PM CST
- Sat-Sun: Limited Support (Urgent issues only)
Legal & Copyright
For DMCA notices or licensing inquiries, please email legal@hostwise.top. We take intellectual property seriously and expect the same from our partners.
📍 Office Location (Mailing Only)
HostWise Holdings LLC 123 Congress Ave, Suite 450 Austin, TX 78701 USA
Please note: We do not accept walk-in appointments. All consulting sessions are conducted via Zoom.
🚨 Report a Policy Violation
If you believe a host recommended on our site is violating local regulations or safety standards, please report it immediately to safety@hostwise.top. We investigate all reports within 24 hours.
